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Frequently Asked Questions

HOW LONG DOES IT TAKE TO REFINISH HARDWOOD FLOORS FROM START TO FINISH?

This depends on what type of polyurethane you are using, oil-based or water-based. Oil-based tends to take longer – often 3-4 days plus drying time (longer if for larger jobs) and water-based tends to dry faster, so it’s often two days (longer for larger jobs)

WHAT IF MY HARDWOOD FLOORS ARE CURRENTLY COVERED WITH CARPET, VINYL, TILE, OR LAMINATE?

We will remove and haul away flooring materials that are currently on top of your hardwood and prep and/or repair the exposed hardwood floor for restoration. Some of our customers prefer to do this work themselves; others prefer that we do this work.

IS THERE A LOT OF DUST WHEN SANDING THE FLOORS?

Not nearly as bad as it used to be because we have vacuums for every machine now. With our standard process, the dust goes into a vacuum bag, and we vacuum between each coat and add plastic to all areas not being done.

WHERE DO I STORE MY FURNITURE?

Most of our customers use other parts of their home – areas that may have tile or carpet. Sometimes, you can move it to the garage. Sometimes, we can do the job in 2 phases to accommodate space for the furniture. A few of our customers use a storage container (such as PODS).

CAN YOU CHANGE THE COLOR OF THE HARDWOOD?

Yes, you can go from light to dark, dark to light, or anywhere between.

WHEN CAN WE WALK ON THE FLOORS?

We recommend waiting 24 hours before walking on the new floor.

WILL I NEED TO MOVE MY FURNITURE?

Yes, you will need to move the furniture.

WHAT IF THERE IS DAMAGE TO THE FLOOR OR SECTIONS WHERE HARDWOOD IS MISSING?

This is usually very solvable as we can usually lace in additional wood, especially if you have oak flooring.

WHEN CAN WE PUT OUR AREA RUGS BACK DOWN ON THE FLOOR?

We recommend that you wait two weeks after the job is complete before putting area rugs back in place. This allows adequate time for the floors to cure.

WHAT IF WE HAVE PET STAINS ON THE FLOOR?

We come across this often. If you have some areas that have pet stains or water damage (i.e., they have turned black), then the best thing to do is replace those hardwood boards and place the new wood into the existing wood floor. If you have oak flooring, this is usually relatively simple to do (assuming you have a professional do the work – it’s essential to match the species of oak and grade and essential to have someone with the skills to properly lace it in). After you sand and refinish, the floors should integrate well and look seamless. Alternatively, you could do a process called water popping and choose a darker stain. This process typically will hide the stains very well.

Our Full Range of Services

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Hardwood Floor Installation

Get durable and beautiful floors today.

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Floor Sanding & Refinishing

Renovate your hardwood floors with us.

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Luxury Vinyl Flooring Installation

Enhance your property at an affordable price.